Use of the GD web site: Falsification of documents
is a crime and is punishable by law. By registering for the GD course and receiving
a Certificate of Completion, STUDENT states that he/she studied all of the material
in the GD course, completed all of the quizzes at the end of the chapters, and completed
and passed the final examination at the end of the course. If GD discovers that
STUDENT has willfully misrepresented himself/herself, has cheated, or has attempted
to circumvent the security validation mechanisms, STUDENT will be stopped from taking
the course with no refund of the registration fees. STUDENT also may be prosecuted
for perjury and other criminal acts.
Charges and Terms of Payment: By registering for the course, a
fee in the amount of $38.00 will be charged to STUDENT. This includes access to
all educational materials in the course as well as all quizzes and three attempts
at passing the final exam. It also includes the price of the Certificate of Completion
upon passing the course and the mailing of the certificate via US Mail. However,
there will be additional charges for the expedited shipping of the certificate,
which will vary based on the type of delivery method selected. All fees must be
paid in full before STUDENT begins the course. STUDENT may pay by credit card, check,
or money order.
Course Schedule: This course is comprised of 8 chapters and a
summation and final exam (chapter 9) to be completed in 6 hours, at a minimum. This
includes a mandatory 30 minutes of break time. Sharon Naim is the Instructor for
this course. GD will be available to STUDENT 24 hours a day, 7 days a week. This
availability may be affected by circumstances such as, but not limited to: system,
site, or connectivity failure over which GD has no control.
Grading and Progress Policy: STUDENT agrees that he/she may not
be certified or given credit for the course unless STUDENT scores 70% or higher
on the final exam. Alternative testing techniques for students with reading, hearing,
or learning handicaps and policies for re-testing students who score less than 70%
will be a) a review of material; b) translation, if necessary and possible; and
c) re-testing, verbally if necessary. STUDENT will be asked a minimum of 40 content
validation questions throughout the course, not including the final exam questions.
Timers: STUDENT is required to spend a minimum amount of time on
each chapter of the material, which will be specified in each section and chapter
by a page timer. Page timers may not be circumvented by clicking the quit icon.
If STUDENT exits the course before the page timer has expired, he/she will not be
given credit for the page content.
Cancellation and Refund Policy:
If you have not started the course, you may request a full refund at any time.
You are considered to have "started the course" after recording your voice biometrics
sample after logging into your account for the first time. Once you start the course,
however, you must request a full refund within three (3) business days of your enrollment
date. If you do not request a refund within this period of time, you may still
request a refund minus a $15 penalty surcharge. Additionally, once you start the
course, if you do not complete it within 180 days from the date of your enrollment your
account will be disabled and you may request a refund minus a $15 penalty surcharge.
Please call us at 800-851-3007 to request a refund. All refunds will be processed within 30 days.
Completion and Certificate Policy: STUDENT understands that he/she
must complete all sections of the course material and pass the final exam with a
score of 70% or higher in order to receive his/her Certificate of Completion. GD
is prohibited from issuing a certificate of course completion if STUDENT has not
met all of the requirements for course completion, and STUDENT should not accept
a uniform certificate of course completion under such circumstances.
Hardware and Software Requirements: GD prescribes minimum hardware
and software requirements for completing the course. Minimum browser requirements
include the use of Microsoft Internet Explorer (MSIE) 7.0 or greater, Netscape version
4.8 or greater, or any other browsers that provide equal or greater functionality.
In addition, the browser needs to be equipped with Macromedia Flash Player 6.0 or
greater. This plug-in is entirely free and is made available from the GD web site
The minimum hardware required is such that it should be able to support the software
configuration described above. The course requires the use of a pointing device
such as a mouse. The course requires that the hardware be equipped with speakers
or headphones. STUDENT will go through the software evaluation after registration
but prior to the start of the course. By accepting this contract, STUDENT acknowledges
and understands these computer requirements.
The STUDENT agrees to undergo personal identification verification by enrolling
in the biometric voice verification system over his or her telephone. In unlikely
event the STUDENT is unable to enroll or authenticate using voice password procedure
the STUDENT should call GetDefensive.com customer service at 1-800-851-3007. Additionally,
the STUDENT agrees to undergo a second form of personal identification prior to
taking the final exam by successfully answering 3 out of 5 questions drawn from
his or her credit history. This process will not reflect negatively upon STUDENT’S
credit history and at no time will GetDefensive.com have access to or store any
of STUDENT’S credit history information. If a student is unable to verify
her identity through Experian, he or she will be required to submit a notarized
statement of assurance that includes a copy of STUDENT’S government-issued
By disclosing the information to GD, STUDENT agrees to the terms of this privacy
policy. GD recognizes the importance of protecting the privacy of its students
and visitors to its web site while permitting GD to conduct legitimate business
by providing services and information of interest to its students and visitors.
Collection and Storage of Information: GD will collect certain personal information,
including STUDENT’S name, address, e-mail address, telephone number, and other
information, which will change from time to time, when STUDENT registers for the
GD online course. GD maintains this information in its customer database.
Use of Information: This information is used to provide STUDENT with the GD online
course as requested; to provide the court with information about STUDENT’S
to enable billing and shipping of the Certificate of Completion; to provide STUDENT
with information about related products and services; to improve the GD web site;
and for systems administration and troubleshooting purposes. GD will not share
STUDENT’S personal information with parties outside of its company.
STUDENT’S Rights: STUDENT may review and approve the information
collected upon registration in the GD customer database. Upon request, GD will
remove that information from its customer database or change/correct personal information
that STUDENT states is erroneous.
Privacy Contact: Questions regarding this policy should be directed
to GD at [email protected]
GD undertakes extensive precautions to ensure the security of STUDENT’S information
both online and offline.
Online: Private information entered by STUDENT in the GD registration
form (i.e., payment information, social security number) is encrypted and protected
by SSL, the finest encryption software available. While on a secure page, the lock
icon on the bottom of STUDENT’S web browser will appear in the locked position.
Offline: GD also protects STUDENT’S private information
GD limits access to information submitted by STUDENT to employees when needed to
perform necessary tasks. All GD employees receive training on the GD privacy and
security policies. In addition, the servers on which GD stores STUDENT’S information
are maintained in a secure environment.
STUDENT has been furnished a copy of the GD tuition schedule; cancellation and refund
policy; and GD regulations pertaining to absence, grading policy, progress, and
rules of operation and conduct.
This agreement constitutes the entire contract between GD and STUDENT, and verbal
assurances or promises not contained herein shall not bind GD or STUDENT.
STUDENT understands that any grievances not resolved by GD may be forwarded to the
course provider at Get Defensive, c/o Cyberactive, Inc., 640 S. San Vicente Blvd, Suite
490, Los Angeles, CA 90048; and to Driver Training, Texas Department of Licensing and Regulation,
P.O. Box 12157, Austin, Texas 78711.