Use of the web site
Falsification of documents is a crime and is punishable by law. By registering for the course and receiving a Certificate of Completion, STUDENT states that he or she studied all of the material in the course, completed all of the quizzes at the end of the chapters, and completed and passed the final examination at the end of the course. If we discover that STUDENT has willfully misrepresented himself or herself, has cheated, or has attempted to circumvent the security validation mechanisms, STUDENT will be stopped from taking the course with no refund of the registration fees. STUDENT also may be prosecuted for perjury and other criminal acts.
Charges and terms of payment
By registering for the course, a fee in the amount of $28.95 will be charged to STUDENT. This includes access to all educational materials, quizzes, three attempts at passing the final knowledge test, the Spanish course option, and the electronic Certificate of Completion. Same-day electronic certificate processing is available for an additional charge. All fees must be paid in full before STUDENT begins the course.
Course schedule
This course is comprised of 8 chapters and a course summation and final exam (chapter 9) to be completed in 6 hours, at a minimum. This includes a mandatory 30 minutes of break time. The course will be available to STUDENT 24 hours a day, 7 days a week. This availability may be affected by circumstances such as, but not limited to, system, site, or connectivity failure over which we have no control.
Grading and progress policy
STUDENT agrees that he or she may not be certified or given credit for the course unless STUDENT scores 70% or higher on the final exam. Alternative testing techniques for students with reading, hearing, or learning handicaps and policies for re-testing students who score less than 70% will be a) a review of material; b) translation, if necessary and possible; and c) re-testing, verbally if necessary. STUDENT will be asked a minimum of 40 content validation questions throughout the course, not including the final exam questions.
Timers
STUDENT is required to spend a minimum amount of time on each chapter of the material, which will be specified in each section and chapter by a page timer. Page timers may not be circumvented by clicking the quit icon. If STUDENT exits the course before the page timer has expired, he or she will not be given credit for the page content.
Cancellation and refund policy
You may request a refund as long as you have not completed the course. If you have a special circumstance or need additional assistance, contact customer service. Requests may be reviewed individually.
Completion and certificate policy
STUDENT understands that he or she must complete all sections of the course material and pass the final knowledge test with a score of 70% or higher to receive an electronic Certificate of Completion. Standard certificate processing is completed by email within three business days. Same-day electronic processing is available for an additional charge. We are prohibited from issuing a certificate of course completion if STUDENT has not met all course-completion requirements.
Hardware and software requirements
We prescribe minimum hardware and software requirements for completing the course. The browser must support JavaScript, and the hardware must support the software configuration described above. The course requires the use of a pointing device such as a mouse, and requires speakers or headphones. STUDENT will go through the software evaluation after registration but prior to the start of the course. By accepting this contract, STUDENT acknowledges and understands these computer requirements.
Privacy policy
The information about STUDENT collected by us is subject to this privacy policy. By disclosing the information, STUDENT agrees to the terms of this privacy policy. We recognize the importance of protecting the privacy of our students and visitors to our web site while permitting us to conduct legitimate business by providing services and information of interest to our students and visitors.
Referral program terms
Referral discounts and rewards are subject to program eligibility and terms. Referred customers receive 15% off the Texas adult driver education course. The referring customer earns $5 after each eligible referral completes enrollment and the refund period has passed.
Collection and storage of information
We collect certain personal information, including STUDENT'S name, address, e-mail address, telephone number, and other personal information, which will change from time to time, when STUDENT registers for the online course. We maintain this information in our customer database and do not share STUDENT'S personal information with parties outside of our company.
Security policy
We undertake extensive precautions to ensure the security of STUDENT'S information both online and offline. Private information entered by STUDENT in the registration form, such as payment information and social security number, is encrypted and protected by SSL. Offline, we limit access to information submitted by STUDENT to employees when needed to perform necessary tasks, and the servers on which the information is stored are maintained in a secure environment.
Grievances
STUDENT understands that any grievances not resolved by us may be forwarded to the course provider at CyberActive, Inc., 8034 Garden Grove Blvd., Ste. C, Garden Grove, CA 92844, and to Driver Training, Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711. This agreement constitutes the entire contract between us and STUDENT, and verbal assurances or promises not contained herein shall not bind either party.
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